Shipping policy

Maisonn London Shipping Policy

Maisonn London strives to provide all its customers with fast and reliable shipping services. This shipping policy describes the delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery

Maisonn London is committed to shipping all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are typically delivered within 5-14 business days. Delivery times may vary depending on factors such as:

  • Weather conditions
  • Periods of high demand (such as holidays)
  • Customs procedures (if applicable)

Free shipping

At Maisonn London, you enjoy free shipping on all orders. Regardless of the order amount or your location, we ensure that you do not pay any shipping costs. This is part of our commitment to making the shopping experience as easy and attractive as possible.

Shipping

All orders at Maisonn London are shipped directly from our supplier. This approach helps us to reduce processing times and ensure that you receive your products as quickly as possible. It also allows us to carry out strict quality control on every item shipped.

Order processing

  • Once your order has been placed, you will receive a confirmation email with all the details of your purchase.
  • Orders are processed and shipped within 24 to 48 hours.
  • When your order has been shipped, you will receive an email with a tracking number so you can easily track your package.

Order tracking

Maisonn London provides tracking information for all orders. The tracking number you receive via email allows you to track the progress of your order via the carrier's website. This way, you know exactly where your package is and when it will be delivered.

Questions and support

Do you have questions about your order or our shipping policy? Our customer service team is ready to help you! You can reach us via:

  • Email: info@maisonnlondon.com

We strive to answer all your questions quickly and professionally.

Restrictions and exceptions

Although we do our utmost to meet the estimated delivery times, there are sometimes unforeseen circumstances that can cause delays. These include:

  • Customs processes
  • Bad weather conditions
  • Force majeure

Maisonn London is not responsible for such delays, but we appreciate your understanding and patience in such cases.

Conclusion

Maisonn London is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. If you have any questions or require additional information, please feel free to contact us at info@maisonnlondon.com.

 

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