Privacy policy

Privacy Policy of Maisonn London

Maisonn London values the protection of its customers’ personal data. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Maisonn London collects various types of personal data to provide an optimal shopping experience. This information may include:

• First and last name

• Shipping and billing address

• Email address

• Phone number

• Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

• Processing and shipping orders

• Managing payments and preventing fraud

• Communicating with customers about their orders and our product offerings

• Improving our customer service and responding to inquiries

• Sending information about new products, promotions, and events (with customer consent)

Sharing of Personal Information

Maisonn London does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers who process payments and ship orders

• When legally required or to comply with legal proceedings

• To protect the rights, property, or safety of Ecom Bram, its customers, or the public

Security of Personal Information

Maisonn London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• The use of encryption technologies for payment transactions

• Restricted access to personal data to employees and partners who need the information to provide our services

Retention of Personal Information

Maisonn London retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Under applicable laws, customers have certain rights regarding their personal data, including:

• Right of access: Customers may request a copy of their personal data held by Maisonn London.

• Right to rectification: Customers may request the correction of inaccurate or incomplete personal data.

• Right to erasure: Customers may request the deletion of their personal data, subject to legal retention periods.

• Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies

Maisonn London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers may adjust their browser settings to refuse cookies, although this may affect website functionality.

Changes to the Privacy Policy

Maisonn London may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed about any changes.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, please contact Maisonn London at:

Email: info@maisonnlondon.com

Maisonn London is committed to protecting customer privacy and using personal data in a responsible and secure manner.